Meet the Team

TWR's Laura, Terry and Helen Richardson

TWR’s Laura, Terry and Helen Richardson

Without our fantastic team, TWR wouldn’t exist. Whether based in sales, management, fabrication, powder-coating or any other aspect of the business, each and every individual is a specialist in their given field, and helps the company to please each and every customer, and exceed our growth targets.

Read on to find out more about some of the key members of the TWR team.

Terry Richardson, MD of TWR Bifolds

Terry Richardson

Managing Director of TWR since 2001, Terry oversees all that happens at the family-run business.

With his entrepreneurial flair and keen eye for business, Terry has made a huge impact on the bi-fold door market, bringing manufacturing and supply times down, whilst increasing production volumes.

Terry is also well known in the trade press as the original Bi-fold Doctor, advising installers about the benefits of bi-fold doors as far back as 2012.

Laura Richardson, Finance Director of TWR Bifolds

Laura Richardson

Finance Director of TWR and Director of TWR’s sister company Pro Coating Solutions, Laura is skilled in financial management, business strategy and account management.

Laura is the person to talk to if you require powder-coating services, whether with TWR’s in-house bi-fold manufacturing service, or for your on-site project.

Helen Richardson, TWR Bifolds

Helen Richardson

Key Account Director at TWR, Helen helps to keep the business running smoothly, and ensures customers are consistently happy.

Helen is passionate about delivering the best quality of service and ensuring we live up to our clients’ expectations.

Gillian Coldwell, National Sales Manager at TWR Bifolds

Gillian Coldwell

Gillian has 27 years’ experience in the glazing industry, having previously held positions at leading hardware suppliers Avocet and Fab&Fix.

With over two decades of experience, Gillian helps to generate business as National Sales Manager. Living in West Yorkshire, Gillian is ideally located to visit customers beyond the North East, and across the UK.

Jacky Black, Northern Sales Manager at TWR Bifolds

Jacky Black

Jacky Black is a well-known industry figure, with more than 15 years’ experience in the industry.

Previously working at Roto Frank, Jacky was recently appointed as Northern Sales Manager for TWR.

Jacky will be working hard to promote the benefits of TWR and the aluminium bi-fold door range across the North of the UK.